Libao strictly control quality and strive to improve customer satisfaction

With the acceleration of industrial transfer process, the fine chemical intermediate industry has a huge market space. The quality of our pharmaceutical intermediate products is constantly improving, but the quality level of the finished products is sometimes unsatisfactory. With strong products and strong services, enterprises can become stronger and stronger, and they can stand out from the intermediate industry and achieve success. So for quality managers, we need to do a good job of quality control, improve customer satisfaction.
First of all, we need to understand the definition of quality. What is quality? According to national standards, it is the sum of the characteristics and characteristics that reflect the ability of a product or service to meet explicit or implicit needs. The so-called "clear needs" is to meet the requirements of the contract, which is the bottom line. Has the final say has the final say of the product, the quality inspection personnel, but the customer and the customer. Customer satisfaction is the only standard of quality. Only in this way can we create value for customers.
The core idea is the whole process of the whole staff, including management responsibility, resource support, control process, inspection and evaluation. However, no matter how long and complex the process is, we must move the management focus forward and start from the source. Quality must be designed first and then put into production.
Then we can determine the implementation standards. First of all, there should be standards for products and services, and at the same time, we should implement the standards in place. The reason why the quality of our products and services is not stable. This batch is different from that one, and one person is different from another. The fundamental reason lies in the errors in standards and implementation. The main reason why changes in materials, processes, equipment and personnel often lead to quality fluctuations is that the new changes are not controlled by the new operating standards. Although inspection is not omnipotent, it is absolutely impossible without inspection.
Evaluation criteria are also a link that can not be ignored. Many enterprises are still using the qualified rate to make the only quality evaluation. In fact, it should be measured by the total cost of substandard requirements. Our company has two evaluation criteria, one is the product qualification rate ≥ 98%, the other is customer satisfaction ≥ 95%. Unqualified quality will cause our cost to rise, cause economic losses, more importantly, will lose the market, lose customers, lose credit. Sanlu's qualified rate may be very high, but it still died on the quality. The loss caused by quality credit is as high as 580 billion yuan every year.
Quality is the first factor for the survival and development of an enterprise. The level of quality reflects the comprehensive strength of an enterprise. For enterprises, quality is the guarantee for their survival and development, and the lifeline of market development. Only with strong quality can enterprises be strong.
For more information about intermediates, please visit the official website of Ribao hflbaophychem.com We are specialized in the R & D and customized services of pharmaceutical intermediates, pesticide intermediates, chemical intermediates and APIs. We are deeply engaged in the fine chemicals industry, including halogenated benzene, benzoic acid, benzamide, indigo red, and indigo anhydride, The main products include o-bromonitrobenzene, 6-chloroindigo, 5-fluoro-2-nitroanisole, 2,2 '- biphenyl dicarboxylic acid, 2-nitro-5-methoxybenzoic acid, 2-aminobenzamide, service hotline: 13083005206